KushKlub Privacy Policy
Last Updated: 2/15/26
KushKlub (“KushKlub,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, loyalty program, or interact with our retail locations (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy.
1. Age Requirements
Our Services are intended only for individuals 21 years of age or older (or the legal age in your jurisdiction). We do not knowingly collect personal information from anyone under the legal age. If we discover such information has been collected, we will delete it.
2. Information We Collect
a. Information You Provide
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Date of birth
Mailing address
Loyalty account details
Preferences and interests
Government-issued ID details where required by law
This information may be collected when you:
Create an account
Join our loyalty program
Sign up for marketing
Make purchases
Contact customer support
Participate in promotions or events
b. Purchase and Transaction Data
We collect information related to transactions such as:
Order history
Products purchased
Rewards and loyalty activity
Redemption behavior
Payment information is processed by secure third-party providers. We do not store full credit card numbers.
c. Device and Usage Data
We may automatically collect:
IP address
Device type
Operating system
App activity
Website browsing behavior
Session data
Interaction with promotions
d. Location Information
With your consent, we may collect approximate location data to:
Show nearby KushKlub locations
Provide localized offers
Improve customer experience
You may disable location services at any time.
3. How We Use Your Information
We use your information to:
Provide and operate our Services
Manage your account and loyalty program
Process transactions
Deliver promotions, offers, and communications
Personalize your experience
Improve products, marketing, and operations
Conduct analytics and performance tracking
Maintain compliance with cannabis laws and regulatory requirements
Prevent fraud, misuse, or illegal activity
Enforce our terms and policies
4. Marketing Communications
You may receive communications via:
SMS
Push notifications
In-app messages
You can opt out at any time by:
Clicking unsubscribe links
Adjusting notification settings
Replying STOP to SMS messages
Transactional or service-related messages may still be sent.
5. Cannabis Compliance and Verification
We may collect and retain information necessary to:
Verify legal purchasing eligibility
Meet recordkeeping obligations
Comply with state, provincial, and local cannabis regulations
Prevent diversion or unlawful access
This may include purchase history and age verification data.
6. How We Share Information
We do not sell your personal information.
We may share your information with:
a. Service Providers
Including vendors that support:
Loyalty and CRM systems
Marketing platforms
Payment processors
Cloud storage and hosting
Data analytics
SMS and email providers
These vendors are contractually required to protect your information.
b. Legal Requirements
We may disclose information:
To comply with laws or regulatory obligations
In response to lawful requests
To protect KushKlub, customers, or the public
To investigate fraud or misconduct
c. Business Transfers
If KushKlub undergoes a merger, acquisition, or asset sale, information may be transferred.
7. Cookies and Tracking
We use cookies and similar technologies to:
Improve functionality
Understand user behavior
Provide personalized offers
You may control cookie settings in your browser.
8. Data Retention
We retain personal information only as long as necessary to:
Provide our Services
Meet legal and regulatory obligations
Resolve disputes
Maintain accurate records
Retention periods vary by jurisdiction.
9. Security
We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure. You are responsible for protecting your login credentials.
10. Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccuracies
Request deletion
Restrict certain processing
Withdraw consent
Request data portability
To exercise these rights, contact us below.
11. U.S. State Privacy Rights
Residents of certain states may have additional rights under applicable privacy laws.
12. Canadian Privacy
We comply with applicable Canadian privacy laws, including PIPEDA.
13. Third-Party Services
Our Services may contain links to third-party platforms. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
KushKlub
Email: kushklubny@gmail.com
Website: www.kushklub.com